Privacy Policy 

Effective Date: June 15, 2026

1. Introduction

This Privacy Policy and Account Deletion Policy describes how MoonMind Art School ("MoonMind Art School," "we," "our," or "us") collects, uses, stores, and protects information obtained from users of the Site https://www.moonmindartschool.com and the MoonMind Art School mobile application (the "App").

MoonMind Art School is an online art education business operated by Charumathi Mohan, Sole Proprietor, based in Ontario, Canada.

This Privacy Policy applies to users of our website, mobile application, courses, classes, and related educational services.

2. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register for an account, enroll in courses, participate in classes, submit artwork, contact us, or use other services and resources made available through our Site or App.

Users may be asked for, as appropriate:

  • Name
  • Email address
  • Phone number
  • Billing and transaction information
  • Country and time zone
  • Account and login information
  • Course and class enrollment information
  • Course progress and learning records
  • Artwork and assignment submissions

We collect personal identification information when Users voluntarily provide such information to us or when it is necessary to provide requested services. Users may refuse to supply personal information; however, this may prevent them from accessing certain courses, classes, features, or services.

3. Non-Personal Identification Information

We may collect non-personal identification and technical information about Users whenever they interact with our Site or App.

Such information may include browser type, device type, operating system, technical information about the connection to our Site or App, pages or screens viewed, usage statistics, course activity, crash information, and other similar technical information.

4. Web Browser Cookies

Our Site may use cookies and similar technologies to enhance User experience, maintain sessions, remember preferences, understand website usage, and improve website performance.

Users may choose to set their web browser to refuse cookies or alert them when cookies are being sent. If they do so, some parts of the Site may not function properly.

5. How We Use Collected Information

MoonMind Art School collects and uses Users' personal information for the following purposes:

  1. To provide educational services: To register students for classes and courses, provide access to educational content, and manage course participation.
  2. To process enrollments and payments: To process course registrations, payments, and related transactions through authorized payment providers.
  3. To improve user experience: We may use information to understand how Users interact with our services and improve our courses, Site, and App.
  4. To provide customer service: Your information helps us respond to customer service requests, technical issues, and support needs.
  5. To communicate with Users: We may use contact information to communicate class schedules, course updates, reminders, account information, and responses to inquiries.
  6. To provide certificates: We may use course and student information to issue certificates of completion where applicable.
  7. To comply with legal requirements: We may use and retain information where necessary to comply with applicable legal, tax, accounting, or regulatory requirements.

6. How We Protect Your Information

We adopt appropriate data collection, storage, processing, and security practices designed to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.

Personal information may be stored using secure cloud-based systems operated by trusted service providers located in Canada, the United States, or other jurisdictions where our service providers operate.

While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

7. Account Deletion Request

This Account Deletion Policy applies specifically to the MoonMind Art School mobile application. Users who have created an account in the App may request deletion of their account and associated personal data by following the process outlined below.

  1. How to Request Account Deletion: Users may send an email to [email protected] from their registered email address with the subject line "Account Deletion Request – MoonMind Art School".
  2. Verification: For security purposes, we may verify the identity of the requester before processing the deletion request.
  3. Processing: Once the request is verified, we will take reasonable steps to delete or anonymize the account and associated personal information from our active systems.
  4. Data Retention: Certain information may be retained where required or permitted by applicable law, including legal, tax, accounting, regulatory, fraud-prevention, or other legitimate requirements.

Deleting an account may result in the loss of access to enrolled courses, classes, lesson recordings, certificates, learning records, and other account-associated services.

This process is intended to provide users with a transparent mechanism for requesting account and personal data deletion.

8. Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others.

We may share information with trusted service providers when necessary to operate our Site, App, educational services, payments, communications, video classes, hosting, analytics, or other business functions.

These service providers receive only information reasonably necessary to perform the services for which they are engaged.

We may also disclose information when required by applicable law, legal process, or governmental request, or when reasonably necessary to protect our rights, users, property, or security.

9. Online Classes and Educational Recordings

MoonMind Art School may record live class sessions for educational purposes and to provide lesson replays to enrolled students.

Where applicable, recordings are intended to include the instructor's screen, artwork demonstrations, presentations, and teaching materials. Student video feeds, audio, and personal information are not intentionally included in lesson recordings unless separately permitted or required for the relevant class functionality.

Recorded lessons are used for educational purposes and are made available to students enrolled in the relevant course or program.

10. Children's Privacy

MoonMind Art School provides educational services to children and adults.

Where our services are used by children or other minors, appropriate measures are taken to protect their personal information and comply with applicable privacy and child-protection requirements.

Where parental or guardian consent is required by applicable law, the relevant information should be provided or authorized by a parent or legal guardian.

Parents and guardians may contact us to request access, correction, or deletion of a child's personal information where permitted by applicable law.

11. Third-Party Service Providers

We may use third-party services to operate our business and deliver our educational services, including:

  • Website and cloud hosting providers
  • Payment processors
  • Email and communication services
  • Video conferencing platforms
  • Learning management systems
  • Analytics and technical service providers

These providers may process information on our behalf and are expected to maintain appropriate privacy and security safeguards.

12. Data Retention

We retain personal information only for as long as reasonably necessary to provide educational services, maintain student and account records, provide customer support, process transactions, and meet applicable legal, tax, accounting, and regulatory obligations.

When information is no longer required, we will take reasonable steps to securely delete, anonymize, or destroy it, subject to applicable legal requirements.

13. Changes to This Privacy Policy

MoonMind Art School may update this Privacy Policy from time to time.

When we do, we will post the updated policy on this page and revise the Effective Date. We encourage Users to periodically review this Privacy Policy to stay informed about how we protect the personal information we collect.

14. Your Acceptance of These Terms

By using the Site or App, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use the Site or App.

Your continued use of the Site or App following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

15. Contacting Us

If you have any questions about this Privacy Policy, your personal information, your account, or an account deletion request, please contact us at:

MoonMind Art School
Founder: Charumathi Mohan
Ontario, Canada
Email: [email protected]
Website: www.moonmindartschool.com